{"id":140289,"date":"2020-03-02T15:17:22","date_gmt":"2020-03-02T15:17:22","guid":{"rendered":"https:\/\/www.searchenginewatch.com\/?p=140289"},"modified":"2020-03-02T15:17:22","modified_gmt":"2020-03-02T15:17:22","slug":"six-great-for-more-out-of-digital-marketing-campaigns-2020","status":"publish","type":"post","link":"https:\/\/searchenginewatch.com\/2020\/03\/02\/six-great-for-more-out-of-digital-marketing-campaigns-2020\/","title":{"rendered":"Six great ways to get more out of your digital marketing campaigns in 2020"},"content":{"rendered":"<p><strong>As we enter 2020, it\u2019s time to leave behind old marketing strategies and adopt new ones. After all, there is a lot of innovation happening. From AI in customer service to influencers taking over social media, a lot has changed in the last year. Digital marketing campaigns now sprawl across different channels, tools, and processes.<\/strong><\/p>\n<p>While some strategies might remain partially the same, they will get a facelift in 2020. If you are looking to take your marketing to the next level in 2020, we\u2019ve got some tips for you.<\/p>\n<p>Here are some of the best ways to get more out of your <a href=\"https:\/\/searchenginewatch.com\/2020\/02\/11\/tiktok-the-next-marketing-platform-for-brands\/\" target=\"_blank\" rel=\"noopener noreferrer\">marketing<\/a> campaigns this year:<\/p>\n<h2>1. Create more video content<\/h2>\n<p>Videos have transformed the content marketing landscape. They have changed the way brands promote their products and create content. And video content is also becoming more popular. Wondering why?<\/p>\n<p>Because people like watching videos.<\/p>\n<p>In fact, <a href=\"https:\/\/www.wyzowl.com\/video-marketing-statistics-2018\/\" target=\"_blank\" rel=\"noopener noreferrer\">72% of people<\/a>\u00a0said that they would like to watch videos to learn about a product or service.<\/p>\n<p>If you haven\u2019t been using video content, you\u2019re losing out on a lot of opportunities to grow your brand. With the evolution of social media platforms like Instagram, <a href=\"https:\/\/searchenginewatch.com\/2019\/08\/27\/optimize-video-marketing-on-youtube\/\" target=\"_blank\" rel=\"noopener noreferrer\">YouTube<\/a>, and Facebook, the video content game has changed dramatically. Video content is a versatile tool to increase brand awareness and drive engagement.<\/p>\n<p>So, what\u00a0<a href=\"https:\/\/www.clickz.com\/10-publishers-that-get-it-right-with-facebook-videos-and-what-we-can-learn\/104835\/\" target=\"_blank\" rel=\"noopener noreferrer\">kind of videos can brands create<\/a>\u00a0for promotion?<\/p>\n<p>There are many different options \u2014 educational videos, onboarding videos, meet-the-team videos, customer journey videos, event videos, and more.<\/p>\n<p>Looking for inspiration?<\/p>\n<h3>Take a look at the Reebok video marketing campaign<\/h3>\n<p>They created a video for their #HonourYourDays campaign which shows a woman\u2019s relationship with running in reverse mentioning that the average human life is about 25,915 days.<\/p>\n<p>While it doesn\u2019t directly promote their products, it does highlight the importance of fitness. It\u2019s a great way to spread awareness without being too promotional.<\/p>\n<p><iframe loading=\"lazy\" title=\"Reebok #HonourYourDays - Niki\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/57A37Izg7Ug?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><em>Source: <\/em><a href=\"https:\/\/www.youtube.com\/watch?v=57A37Izg7Ug\"><em>YouTube<\/em><\/a><\/p>\n<h2>2. Use chatbots to enhance customer experience<\/h2>\n<p>With the help of\u00a0<a href=\"https:\/\/shanebarker.com\/blog\/best-ai-chatbot\/\" target=\"_blank\" rel=\"noopener noreferrer\">intelligent chatbots<\/a>, you can also leverage customer data. These virtual assistants are capable of collecting data from customer interactions and giving you insights into how your brand can improve.<\/p>\n<p>For example, if customers are complaining about a specific product, you can dive deep into the issue and understand the problem on a granular level.<\/p>\n<p>Providing a great customer experience can help brands increase lead generation and revenue. What\u2019s more, it can also help you improve your customer experience and lower your customer acquisition cost.<\/p>\n<p>One of the biggest benefits of customer service chatbots is that they are available 24&#215;7 and give quick responses to queries.<\/p>\n<p>Chatbots are also great tools for helping customers keep track of their purchases.<\/p>\n<h3>Mastercard\u2019s chatbot on Facebook Messenger<\/h3>\n<p>For example, Mastercard\u2019s chatbot on Facebook Messenger allows its users to ask specific questions. On it, a user can ask how much they\u2019ve spent on food or on Uber.<\/p>\n<p>For each user, the answer is personalized based on their bank statement. Users can also send submit questions to ask for more information about a particular product.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii fr-draggable aligncenter\" src=\"https:\/\/s3.amazonaws.com\/clearvoice-media\/asg_nUihhJEVICX0qxBG%2Fart_P75bPODEN86Pr5lv%2F1582872611655-1582872611655.png\" alt=\"Mastercard's Facebook Messenger chatbot used for digital marketing \" width=\"624\" height=\"443\" \/><\/p>\n<p>Image via\u00a0<a href=\"https:\/\/newsroom.mastercard.com\/wp-content\/uploads\/2016\/10\/30270931092_7092cd6235_o.png\" target=\"_blank\" rel=\"noopener noreferrer\">Mastercard<\/a><\/p>\n<h2>3. Focus on personalization<\/h2>\n<p>Most content marketers believe that when a prospect customer engages with their brand and makes a purchase, it\u2019s a win.<\/p>\n<p>But what\u2019s next?<\/p>\n<p>A customer journey starts right from when a target customer engages with your brand and it continues through conversion. But it also includes providing customer support and elevating their buyers\u2019 journey to turn them into cheerleaders of your brand.<\/p>\n<p>So, it is essential to reach out to your audience and provide valuable services that are not solely revenue-centric.\u00a0<a href=\"https:\/\/www.salesforce.com\/research\/customer-expectations\/?_ga=2.194671016.489146038.1576306741-99786993.1568981867#\" target=\"_blank\" rel=\"noopener noreferrer\">76% of consumers<\/a>\u00a0believe that it\u2019s easy to switch to a different brand to find an experience that will match their expectations.<\/p>\n<p>So, how can you provide a memorable experience to your customers?<\/p>\n<p>That\u2019s where personalization comes into play. Not only can it improve the customer experience you deliver, but it can also boost your sales.<\/p>\n<p>Providing a personalized experience can significantly impact your relationships with your customers. So, how can you create a more personalized experience for your customers?<\/p>\n<p>Tools like Google Analytics and Cortex can help you get insights into your audience\u2019s behavior. By using that data, you can find out what kind of content your audience is looking for and then optimize your content creation strategy accordingly.<\/p>\n<h2>4. Leverage influencer marketing<\/h2>\n<p>Influencer marketing has grown to become a whopping\u00a0<a href=\"https:\/\/mediakix.com\/blog\/influencer-marketing-industry-ad-spend-chart\/\" target=\"_blank\" rel=\"noopener noreferrer\">five to ten billion-dollar<\/a>\u00a0industry. It has helped marketers reach their target audiences, generate brand awareness, get more leads, and boost sales.<\/p>\n<p><a href=\"https:\/\/www.clickz.com\/resources\/the-professional-marketers-guide-to-influencer-marketing\/\">Collaborating with social media influencers<\/a>\u00a0has become a great way for brands to promote their products and services. When an influencer endorses your brand or reviews your product, it can get you a lot of publicity.<\/p>\n<p>How?<\/p>\n<h3>Take a leaf from Daniel Wellington\u2019s digital marketing strategy<\/h3>\n<p>To create buzz about their brand, they send their watches to multiple influencers. They encourage those influencers to create posts with the hashtag\u00a0<a href=\"https:\/\/www.instagram.com\/explore\/tags\/danielwellington\/\" target=\"_blank\" rel=\"noopener noreferrer\">#DanielWellington<\/a>\u00a0to help promote their products.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii fr-draggable aligncenter\" src=\"https:\/\/s3.amazonaws.com\/clearvoice-media\/asg_nUihhJEVICX0qxBG%2Fart_P75bPODEN86Pr5lv%2F1582872612779-1582872612779.png\" alt=\"Daniel Wellington\u2019s digital marketing strategy\" width=\"624\" height=\"457\" \/><\/p>\n<p><em>Source: <a href=\"https:\/\/www.instagram.com\/p\/Bhb7dm3nNW5\/\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram<\/a><\/em><\/p>\n<h3>Another example of great influencer marketing is Subaru\u2019s #MeetAnOwner campaign<\/h3>\n<p>In this campaign, the company reached out to influencers from diverse backgrounds. One of the biggest influencers in their campaign was Devin Graham\u00a0<a href=\"https:\/\/www.youtube.com\/channel\/UCwgURKfUA7e0Z7_qE3TvBFQ\" target=\"_blank\" rel=\"noopener noreferrer\">(@devinsupertramp)<\/a> with over five million YouTube subscribers at the time. He is known for his daredevilry.<\/p>\n<p>By partnering with Devin, Subaru was able to reach out to outdoor adventure junkies. Graham\u2019s sponsored video with Subaru gained around 1.3 million views and 1.1k comments.<\/p>\n<p><iframe loading=\"lazy\" title=\"Slip and Slide off 500 Foot Cliff!!! In 4K!\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/GJdEqU6l7pw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><em>Source: <a href=\"https:\/\/www.youtube.com\/watch?v=GJdEqU6l7pw&amp;feature=emb_title\">YouTube<\/a><\/em><\/p>\n<h2>5. Automate your email marketing campaigns<\/h2>\n<p>About\u00a0<a href=\"https:\/\/litmus.com\/ebooks\/state-of-email-workflows?utm_campaign=HSstateofmarketing&amp;utm_source=litmus-content&amp;utm_medium=ebook&amp;hsCtaTracking=374920ea-4d2e-4578-bebe-565cb2d9a035%7Cb2633d8a-850b-48dc-8e2c-c7d886456d0b\" target=\"_blank\" rel=\"noopener noreferrer\">73% of marketers<\/a>\u00a0consider email marketing to be crucial to their company\u2019s success.<\/p>\n<p>But it can be a time-consuming strategy. If you\u2019re short on time, there is a way out &#8211; automate your <a href=\"https:\/\/www.adamenfroy.com\/best-email-marketing-services\" target=\"_blank\" rel=\"noopener noreferrer\">email marketing campaigns<\/a>. Not only can it help you save a ton of time, but it can also help you create more personalized content.<\/p>\n<p>With this strategy, you can ensure that your content is delivered to your customers at the right times.<\/p>\n<p>For instance, if a customer has abandoned their cart, you can send them a reminder to complete the transaction.<\/p>\n<p>Here\u2019s an example of how American technology company, FiftyThree, notifies their customers about abandoned carts with an appealing message.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii fr-draggable aligncenter\" src=\"https:\/\/s3.amazonaws.com\/clearvoice-media\/asg_nUihhJEVICX0qxBG%2Fart_P75bPODEN86Pr5lv%2F1582872610416-1582872610415.png\" alt=\"example of automating email marketing campaigns\" width=\"429\" height=\"628\" \/><\/p>\n<p><em>Source: <a href=\"https:\/\/www.shopify.com\/blog\/abandoned-cart-emails\" target=\"_blank\" rel=\"noopener noreferrer\">Shopify<\/a><\/em><\/p>\n<p>Marketers often use these emails to encourage their customers to take another step or get closer to a purchase.<\/p>\n<p>Emails also provide you with an opportunity to upsell your products.<\/p>\n<p>For example, an email that includes a section containing products similar to a user\u2019s previous purchases can trigger their engagement.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii fr-draggable aligncenter\" src=\"https:\/\/s3.amazonaws.com\/clearvoice-media\/asg_nUihhJEVICX0qxBG%2Fart_P75bPODEN86Pr5lv%2F1582872612880-1582872612880.png\" alt=\"Amazon's example of using product suggestions via email marketing\" width=\"392\" height=\"684\" \/><\/p>\n<p><em>Source: <a href=\"https:\/\/www.smartrmail.com\/blog\/wp-content\/uploads\/2018\/01\/5.jpg\" target=\"_blank\" rel=\"noopener noreferrer\">Smartrmail<\/a><\/em><\/p>\n<p>Email automation saves the time and efforts that are otherwise invested into following up with each action of a user. It also reduces the potential for errors such as hitting the send button prematurely when the user might not be ready.<\/p>\n<h2>6. Build a community<\/h2>\n<p>Building a community around your brand will help you improve your brand awareness, drive higher engagement, and organically boost your SEO.<\/p>\n<p>When users create and share content around your brand, you are likely to get noticed by search engines. Brand mentions, post shares, comments, and likes \u2014 all of these help your cause.<\/p>\n<p>Further, having a community of followers also helps strengthen your branding.<\/p>\n<p>When you share valuable content that helps your target audience or aligns with their interests, they tend to associate more with your brand and become loyal customers.<\/p>\n<p>Some companies even have brand ambassadors who regularly create content for them in return for benefits such as free products, invites to product launches or other events.<\/p>\n<p>A great example of a community is\u00a0<a href=\"https:\/\/www.instagram.com\/explore\/tags\/gopro\/\" target=\"_blank\" rel=\"noopener noreferrer\">GoPro<\/a>, an action camera company that has solidified its position in the market by building a strong community of sports enthusiasts, photographers, and adventurers across the world.<\/p>\n<p>The brand builds personal relationships with their customers while maintaining a focus on its target audience of sports enthusiasts.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii fr-draggable aligncenter\" src=\"https:\/\/s3.amazonaws.com\/clearvoice-media\/asg_nUihhJEVICX0qxBG%2Fart_P75bPODEN86Pr5lv%2F1582872613869-1582872613869.png\" alt=\"example of GoPro's digital marketing campaign\" width=\"624\" height=\"543\" \/><\/p>\n<p><em>Source: <a href=\"https:\/\/www.instagram.com\/p\/B8vQss-lAJt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram<\/a><\/em><\/p>\n<h2>Conclusion<\/h2>\n<p>Videos, chatbots, influencer marketing, personalization, and more \u2014 there is a lot of innovation happening in the digital marketing space. Anyone, from big brands to mom-and-pop stores, can use these strategies to grow their business. What are you waiting for? It\u2019s time to incorporate these strategies into your marketing plan for 2020.<\/p>\n<p>Have you used any of these strategies before? Please share your experiences and insights in the comments section.<\/p>\n<p><em>Shane Barker is a Digital Strategist, Brand and Influencer Consultant. He can be found on Twitter\u00a0<span class=\"username u-dir\" dir=\"ltr\"><a class=\"ProfileHeaderCard-screennameLink u-linkComplex js-nav\" href=\"https:\/\/twitter.com\/shane_barker\" target=\"_blank\" rel=\"noopener noreferrer\">@shane_barker<\/a>.<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re looking to take your marketing to the next level, we\u2019ve got the six best ways to get more out of your marketing campaigns.<\/p>\n","protected":false},"author":1092,"featured_media":140292,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27694,9,15],"tags":[151,1192,75,1013,27726,354,348,22,1112],"content_type":[],"class_list":["post-140289","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-roi-marketing","category-social","category-video","tag-ai","tag-chatbots","tag-content-2","tag-customer-experience","tag-digital-marketing-tips","tag-email-marketing","tag-influencer-marketing","tag-seo","tag-video-content"],"acf":{"tad_independentcommercial":false,"tad_content_format":false},"post_info":{"name":"idris.nagri@blenheimchalcot.com idris.nagri@blenheimchalcot.com","title":"","thumbnail_url":"https:\/\/searchenginewatch.com\/wp-content\/uploads\/2020\/03\/six-great-ways-to-get-more-out-of-your-digital-marketing-campaigns-in-2020-120x90.png","category":"ROI Marketing","timeago":"6y"},"_links":{"self":[{"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/posts\/140289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/users\/1092"}],"replies":[{"embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/comments?post=140289"}],"version-history":[{"count":0,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/posts\/140289\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/media\/140292"}],"wp:attachment":[{"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/media?parent=140289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/categories?post=140289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/tags?post=140289"},{"taxonomy":"content_type","embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/content_type?post=140289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}