{"id":924,"date":"2017-05-03T11:44:41","date_gmt":"2017-05-03T11:44:41","guid":{"rendered":"https:\/\/www.searchenginewatch.com\/2017\/05\/03\/the-psychology-of-language-for-paid-search\/"},"modified":"2020-03-13T01:44:48","modified_gmt":"2020-03-13T01:44:48","slug":"the-psychology-of-language-for-paid-search","status":"publish","type":"post","link":"https:\/\/searchenginewatch.com\/2017\/05\/03\/the-psychology-of-language-for-paid-search\/","title":{"rendered":"The psychology of language for paid search"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\"><b>The success of your PPC campaigns may depend on the language that you\u2019re using. Here\u2019s how to improve it.<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Sophie Turton, Head of Content and PR at <a href=\"https:\/\/www.bozboz.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Bozboz<\/a>, delivered an interesting presentation in Brighton SEO, offering useful tips on how to improve your language when creating PPC copy.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">According to Sophie Turton,<span class=\"Apple-converted-space\">\u00a0 <\/span>people don&#8217;t buy what you do, they buy why you do it &#8211; that\u2019s what makes a powerful message more effective. Here are her tips on how to use psychology to improve your PPC copy.<\/span><\/p>\n<h2><span class=\"s1\">The serial position effect<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">People are more likely to recall the first and last pieces of information they see, otherwise known as the <strong>serial position effect<\/strong>. This makes it even more important to craft your PPC copy carefully.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Keywords can help you highlight the focus of your copy, so it\u2019s a good idea to experiment until you find the best ones to use. However, there\u2019s no need to focus too much on their use, as they still can\u2019t guarantee that the language\u2019s effectiveness.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The best way to speak your audience\u2019s language is to try to solve a problem. It has been observed that successful PPC copy tries to find a solution to a problem.<\/span><\/p>\n<p class=\"p1\" style=\"text-align: center;\"><a href=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/plumber-ads.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-68195\" src=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/plumber-ads-1024x499.png\" alt=\"\" width=\"524\" height=\"255\" \/><\/a><\/p>\n<p class=\"p1\"><span class=\"s1\">The success lies in the fact that there is an understanding of the target audience, which is proved by providing information that they want to know.<\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Emotional triggers<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Emotions can influence and even determine our decisions. That\u2019s why they can be used to improve PPC copy and make it resonate with consumers.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Once again, it\u2019s vital to understand the target audience to deliver a powerful message. By focusing on the customers\u2019 end game with the right emotional trigger, you\u2019re increasing the chances of conversion.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">What\u2019s most important is to remember that your copy should not be about \u201cyou\u201d, but rather about \u201cthem\u201d. As you\u2019re writing about your target audience, your copy needs to reflect this.<\/span><\/p>\n<p class=\"p1\"><a href=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/Screen-Shot-2017-05-01-at-16.53.48.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-68174\" src=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/Screen-Shot-2017-05-01-at-16.53.48.png\" alt=\"\" width=\"2464\" height=\"1234\" \/><\/a><\/p>\n<p class=\"p1\"><span class=\"s1\">Direct and relevant copy can benefit from the right emotional appeal, and there seems to be a connection between this appeal and your customers.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">According to Perry Marshall&#8217;s &#8216;Swiss army knife&#8217; method, there is a relationship between your customers and the elements in their lives.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">This relationship can be organised in five steps:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s1\">identify your customers<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">identify a thing your customers love<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">a thing they hate<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">their best friend<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">their worst enemy<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s1\">Once you\u2019ve managed to understand all the above, then the emotional triggers can become even more effective.<\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Social proof<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">One of the most effective psychological tricks when creating copy is to involve the power of social proof.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">According to Revoo, 70% of consumers place peer recommendations over professionally written content. This means that people have more chances to be influenced by their friends, or even other consumers, rather than a brand.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">A good way to use social proof is to include Google Reviews in Adwords. This increases the chances of building trust between the consumers and the product and it may even bring them closer to a purchase.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Moreover, it can be even more effective to back up the claim of social proof and this can be achieved by using review <a href=\"https:\/\/searchenginewatch.com\/2019\/02\/08\/17-top-plugins-extensions-seo\/\">extensions<\/a>.<\/span><\/p>\n<p class=\"p1\"><a href=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/Screen-Shot-2017-05-01-at-16.53.55.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-68173\" src=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/Screen-Shot-2017-05-01-at-16.53.55.png\" alt=\"\" width=\"2384\" height=\"1154\" \/><\/a><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Loss aversion<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">Another popular psychological tip is to focus on the <strong>scarcity effect<\/strong>. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">According to neuroscience, scarcity can increase the demand for an object, as people seem to have an aversion to loss.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">A sense of urgency can increase an ad\u2019s effectiveness &#8211; this also plays into the FOMO (&#8216;Fear of Missing Out&#8217;) effect.<\/span><\/p>\n<p class=\"p1\"><a href=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/Screen-Shot-2017-05-01-at-16.54.02.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-68172\" src=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/Screen-Shot-2017-05-01-at-16.54.02.png\" alt=\"\" width=\"2380\" height=\"1100\" \/><\/a><\/p>\n<p class=\"p1\"><span class=\"s1\">In fact, it has been observed that ads that use a sense of urgency have up to 32% increase in CTR when a countdown timer is added.<\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Illusionary truth effect<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">According to the <strong>illusionary truth effect<\/strong>, there is a tendency to believe information to be correct after a repeated exposure to it.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">This means that repetition can improve credibility and trust. An appealing <a href=\"https:\/\/searchenginewatch.com\/2019\/05\/22\/nine-types-of-meta-descriptions-that-win-more-clicks\/\">call-to-action<\/a> can make your message easily recognizable. By increasing the memorable experience, you are also increasing the chances for people to return to your message and your products.<\/span><\/p>\n<p class=\"p1\"><a href=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/Screen-Shot-2017-05-01-at-16.54.08.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-68171\" src=\"https:\/\/searchenginewatch.com\/wp-content\/uploads\/sites\/25\/2017\/05\/Screen-Shot-2017-05-01-at-16.54.08.png\" alt=\"\" width=\"2440\" height=\"1144\" \/><\/a><\/p>\n<p class=\"p1\"><span class=\"s1\">A careful consideration of the language in PPC copy can help people remember your advertising and thus, pay more attention to it.<\/span><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Dare to be different<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">It\u2019s not surprising that people tend to remember the unusual over the common. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Creative use of language in your PPC copy can improve your message, helping people focus on it. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">This can be achieved by:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s1\">thinking outside the box<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">using clever language<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">staying current with trending topics<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">telling a story<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">using humor<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">being creative with keywords<\/span><\/li>\n<\/ul>\n<h2 class=\"p1\"><span class=\"s1\">Takeaway<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\">The language you\u2019re using in your PPC copy can significantly increase the chances of people paying attention to it.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">A closer look at psychology and the way it affects people\u2019s perspective can help your PPC copy stand out.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">If you want to start testing with the most popular psychological tricks today, start with these:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s1\">Ask \u201cwhy\u201d<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Prioritize the headline<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Experiment with <a href=\"https:\/\/searchenginewatch.com\/2019\/08\/30\/marketing-feedback-loop-for-seo\/\">keywords<\/a><\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Don\u2019t underestimate FOMO<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Make sure the end destination reflects the initial promise<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Use data to support your offering (but don&#8217;t be verbose)<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Be smart and sassy<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Play to emotion and the love of the self<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Always go back to the &#8220;why&#8221;.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The success of your PPC campaigns may depend on the language that you\u2019re using. Here&#8217;s how to improve it.<\/p>\n","protected":false},"author":21,"featured_media":925,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[604,29,134,189,100,58],"content_type":[27095],"class_list":["post-924","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ppc","tag-ad-copy","tag-brighton-seo","tag-copywriting","tag-google-adwords","tag-keywords","tag-ppc","content_type-news"],"acf":{"tad_independentcommercial":false,"tad_content_format":false},"post_info":{"name":"Tereza Litsa","title":"","thumbnail_url":"https:\/\/searchenginewatch.com\/wp-content\/uploads\/2018\/10\/ppc-ads-120x90.png","category":"PPC","timeago":"9y"},"_links":{"self":[{"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/posts\/924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/comments?post=924"}],"version-history":[{"count":0,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/posts\/924\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/media\/925"}],"wp:attachment":[{"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/media?parent=924"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/categories?post=924"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/tags?post=924"},{"taxonomy":"content_type","embeddable":true,"href":"https:\/\/searchenginewatch.com\/wp-json\/wp\/v2\/content_type?post=924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}